[C3 CMS for MAC] will not load/display the cameras names on the Site List or Live View & Favorite layout not loading NOT REPRODUCIBLE

[TECH SUPPORT]

MODEL: DW-VAP16	MODEL: DW-VP16-16P
FW: v1.0.1.64	FW: v.0.5.2.9

Mac OS Catalina: 10.15.7

CS CMS: v1.1.4.83

There are 2 issues Tech Support discover:

Camera names will not load or display on the Site List or on the Camera Channel view
Create a favorite layout. Once created it will not load.

Please refer to the image for a better understanding:

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Brandon Krebs 1 February 2023, 19:20

Tech Support confirmed a clean uninstall of C3 and reinstalled it and that resolved the issue.

I will close this issue.

FOCUS_JH (jhjung@focushns.com) 1 February 2023, 04:33

HW: APPLE IMAC MJV93KH/A (8GB, SSD 256GB)
OS: macOS Monterey 12.3

> 항상 발생하는 것입니까?
> Site Refresh 해도 동일합니까?
> Site List Add/edit 에서 기존 등록된 Site 정보를 선택후 OK 버튼만 눌러서 Refresh 해도 동일합니까?
> 그외 어떤 조건이 있는지요?

Details

High

Created: 26 January 2023, 22:32 Updated: 7 February 2023, 22:08