VMAX-76
[C3 CMS for MAC] will not load/display the cameras names on the Site List or Live View & Favorite layout not loading *NOT REPRODUCIBLE*
Description
[TECH SUPPORT]
|
MODEL: DW-VAP16 |
MODEL: DW-VP16-16P |
|---|---|
|
FW: v1.0.1.64 |
FW: v.0.5.2.9 |
Mac OS Catalina: 10.15.7
CS CMS: v1.1.4.83
There are 2 issues Tech Support discover:
-
Camera names will not load or display on the Site List or on the Camera Channel view
-
Create a favorite layout. Once created it will not load.
Please refer to the image for a better understanding:
Attachments
Child issues
Linked work items
Activity
Show:
Brandon Krebs
updated the
Summary
at
7 February 2023, 22:08
[C3 CMS for MAC] will not load/display the cameras names on the Site List or Live View & Favorite layout not loading
→
[C3 CMS for MAC] will not load/display the cameras names on the Site List or Live View & Favorite layout not loading *NOT REPRODUCIBLE*
Brandon Krebs
updated the
Resolution
at
1 February 2023, 19:20
None
→
Done
Brandon Krebs
changed the
Status
at
1 February 2023, 19:20
To Do
→
Done
External Share for Jira
deleted a
Comment
at
27 January 2023, 07:10
Brandon Krebs
updated the
Description
at
26 January 2023, 22:35
[*TECH SUPPORT]*
||*MODEL: DW-VAP16*|*MODEL: DW-VP16-16P*|
||*FW: v1.0.1.64*|*FW: v.0.5.2.9*|
*Mac OS Catalina: 10.15.7*
*CS CMS: v1.1.4.83*
----
_There are 2 issues Tech Support discover:_
# Camera names will not load or display on the Site List or on the Camera Channel view live view
# Create a favorite layout. Once created it will not load.
{color:#bf2600}_Please refer to the image for a better understanding:_ {color}
!image-20230126-223218.png|width=1167,height=775!
→
[*TECH SUPPORT]*
||*MODEL: DW-VAP16*|*MODEL: DW-VP16-16P*|
||*FW: v1.0.1.64*|*FW: v.0.5.2.9*|
*Mac OS Catalina: 10.15.7*
*CS CMS: v1.1.4.83*
----
_There are 2 issues Tech Support discover:_
# Camera names will not load or display on the Site List or on the Camera Channel view
# Create a favorite layout. Once created it will not load.
{color:#bf2600}_Please refer to the image for a better understanding:_ {color}
!image-20230126-223218.png|width=1167,height=775!
Brandon Krebs
updated the
Description
at
26 January 2023, 22:32
[*TECH SUPPORT]*
||*MODEL: DW-VAP16*|MODEL: *DW-VP16-16P*|
||*FW: v1.0.1.64*|*FW: v.0.5.2.9*|
*Mac OS Catalina: 10.15.7*
*CS CMS: v1.1.4.83*
----
_There are 2 issues Tech Support discover:_
# Camera names will not load or display on the Site List or on the Camera Channel view live view
# Create a favorite layout. Once created it will not load.
{color:#bf2600}_Please refer to the image for a better understanding:_ {color}
!image-20230126-223218.png|width=1167,height=775!
→
[*TECH SUPPORT]*
||*MODEL: DW-VAP16*|*MODEL: DW-VP16-16P*|
||*FW: v1.0.1.64*|*FW: v.0.5.2.9*|
*Mac OS Catalina: 10.15.7*
*CS CMS: v1.1.4.83*
----
_There are 2 issues Tech Support discover:_
# Camera names will not load or display on the Site List or on the Camera Channel view live view
# Create a favorite layout. Once created it will not load.
{color:#bf2600}_Please refer to the image for a better understanding:_ {color}
!image-20230126-223218.png|width=1167,height=775!
Brandon Krebs
updated the
Description
at
26 January 2023, 22:32
[*TECH SUPPORT]*
||*MODEL: DW-VAP16*|MODEL: *DW-VP16-16P*|
||*FW: v1.0.1.64*|*FW: v.0.5.2.9*|
*Mac OS Catalina: 10.15.7*
*CS CMS: v1.1.4.83*
----
_There are 2 issues Tech Support discover:_
# Camera names will not load or display on the Site List or on the Camera Channel view live view
# Create a favorite layout. Once created it will not load.
{color:#bf2600}_Please refer to the image for a better understanding:_ {color}
→
[*TECH SUPPORT]*
||*MODEL: DW-VAP16*|MODEL: *DW-VP16-16P*|
||*FW: v1.0.1.64*|*FW: v.0.5.2.9*|
*Mac OS Catalina: 10.15.7*
*CS CMS: v1.1.4.83*
----
_There are 2 issues Tech Support discover:_
# Camera names will not load or display on the Site List or on the Camera Channel view live view
# Create a favorite layout. Once created it will not load.
{color:#bf2600}_Please refer to the image for a better understanding:_ {color}
!image-20230126-223218.png|width=1167,height=775!
Unknown User
created the
Issue
at
26 January 2023, 22:32
Details
Priority
High
Created: 26 January 2023, 22:32
Updated:
7 February 2023, 22:08