[DW-VA1G4] Preview search shows broken static image NOT REPRODUCIBLE

Description

F/W v1.0.9.0

Model: DW-VA1G48xT

Issue may not be reproducible.

Only CH5 has a broken image in the preview search it started on the system @13:42:00 when clicking on play the recorded video has no issues. Live is also functioning normally. LITE mode is [ON]

*System log is attached. The system was factory defaulted and HDD was formatted today.

system_20230228...

9.17 KiB↓

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image-20230228-233143.png

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image-20230228-233240.png

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system_20230228.log

9.17 KiB

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VMAX-9 [DW-VG4] Broken video image on preview search *FIXED*

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FOCUS_JH (jhjung@focushns.com) 2 March 2023, 01:05

Brandon Krebs 28 February 2023, 23:51

Once the Lite was turned off the image went back to normal. Enabled Lite mode again and the image was functioning normally.

Camera resolution w/ LITE: 1920 x 2160 15fps 4M quality.

Camera resolution w/o LITE: 3840 x 2160 7fps 4M quality.

Another camera with the same config did not have an issue.

Details

Priority

Highest

Created: 28 February 2023, 23:37 Updated: 10 March 2023, 16:22

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[DW-VA1G4] Preview search shows broken static image *NOT REPRODUCIBLE*