[DW-VA1G4] (Web)Automatically changed FPS does not match the actual max FPS of the camera

Description

If you change the Resolution(main stream) in the Record > Camera menu, the FPS is automatically changed. However, this does not match the actual max FPS, and it only changes to one specific FPS no matter what resolution you change.

ex) Maximum FPS automatically applied when all channels are changed to the lowest resolution(Lite options are off)

Maximum FPS automatically applied when changing to the highest resolution (same results as above)

When you enter the menu again after saving as above, the unsupported FPS is changed to 1.

*For second stream, the selectable FPS remains the same even if the resolution is changed. So, likewise, you can choose an unsupported FPS.

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Child issues

Linked work items

Activity

External Share for Jira changed the Status at 13 March 2023, 07:23
To Do → In Progress
Brandon Krebs updated the Version at 8 March 2023, 21:06
None → v1.0.9.0 - VMAX A1 G4
Brandon Krebs changed the Status at 8 March 2023, 21:06
In Progress → To Do
David changed the Priority at 1 March 2023, 18:47
Medium → High
David changed the Priority at 1 March 2023, 18:46
Low → Medium
Gayoung Nam updated the Summary at 28 February 2023, 19:45
[DW-VA1G4] (Web)Automatically changed FPS does not match the actual max FPS of the camera *Fixed* → [DW-VA1G4] (Web)Automatically changed FPS does not match the actual max FPS of the camera
Gayoung Nam deleted a Resolution at 28 February 2023, 19:45
Gayoung Nam changed the Status at 28 February 2023, 19:45
Done → In Progress
Brandon Krebs updated the Resolution at 24 February 2023, 23:28
None → Done
Brandon Krebs changed the Status at 24 February 2023, 23:28
In Progress → Done
Brandon Krebs updated the Summary at 24 February 2023, 23:28
[DW-VA1G4] (Web)Automatically changed FPS does not match the actual max FPS of the camera → [DW-VA1G4] (Web)Automatically changed FPS does not match the actual max FPS of the camera *Fixed*
Brandon Krebs changed the Status at 2 February 2023, 16:27
To Do → In Progress
Gayoung Nam updated the Description at 30 January 2023, 22:04
If you change the Resolution(main stream) in the Record > Camera menu, the FPS is automatically changed. However, this does not match the actual max FPS, and it only changes to one specific FPS no matter what resolution you change. ex) Maximum FPS automatically applied when all channels are changed to the *lowest resolution*(Lite options are off) !image-20230130-182418.png|width=870,height=520! Maximum FPS automatically applied when changing to the *highest resolution* (same results as above) !image-20230130-182444.png|width=854,height=510! When you enter the menu again after saving as above, the unsupported FPS is changed to 1. !image-20230130-182616.png|width=860,height=512! *For second stream, the selectable FPS remains the same even if the resolution is changed. So, likewise, you can choose an unsupported FPS. → If you change the Resolution(main stream) in the Record > Camera menu, the FPS is automatically changed. However, this does not match the actual max FPS, and it only changes to one specific FPS no matter what resolution you change. ex) Maximum FPS automatically applied when all channels are changed to the *lowest resolution*(Lite options are off) !image-20230130-182418.png|width=870,height=520! Maximum FPS automatically applied when changing to the *highest resolution* (same results as above) !image-20230130-182444.png|width=854,height=510! When you enter the menu again after saving as above, the unsupported FPS is changed to 1. !image-20230130-182616.png|width=860,height=512! *For second stream, the selectable FPS remains the same even if the resolution is changed. So, likewise, you can choose an unsupported FPS.
Gayoung Nam updated the Description at 30 January 2023, 18:33
If you change the Resolution in the Record > Camera menu, the FPS is automatically changed. However, this does not match the actual max FPS, and it only changes to one specific FPS no matter what resolution you change. ex) Maximum FPS automatically applied when all channels are changed to the *lowest resolution*(Lite options are off) !image-20230130-182418.png|width=870,height=520! Maximum FPS automatically applied when changing to the *highest resolution* (same results as above) !image-20230130-182444.png|width=854,height=510! When you enter the menu again after saving as above, the unsupported FPS is changed to 1. !image-20230130-182616.png|width=860,height=512! → If you change the Resolution(main stream) in the Record > Camera menu, the FPS is automatically changed. However, this does not match the actual max FPS, and it only changes to one specific FPS no matter what resolution you change. ex) Maximum FPS automatically applied when all channels are changed to the *lowest resolution*(Lite options are off) !image-20230130-182418.png|width=870,height=520! Maximum FPS automatically applied when changing to the *highest resolution* (same results as above) !image-20230130-182444.png|width=854,height=510! When you enter the menu again after saving as above, the unsupported FPS is changed to 1. !image-20230130-182616.png|width=860,height=512! *For second stream, the selectable FPS remains the same even if the resolution is changed. So, likewise, you can choose an unsupported FPS.
Unknown User created the Issue at 30 January 2023, 18:27