[DW-VG4] Broken video image on preview search *FIXED*

Description

  • Found on 16CH (DW-VG416)

Previous issue was broken images like below is happened on cameras exceeding 2MP and 1600x1600 resolution fisheye camera. (no.16 in v1.5.2.8 report)

But now it happens on 1M(1280x720), 5MP cameras, and fisheye cameras over 1600x1600.

Also, below issue is happened with same condition on camera management menu of web.

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Child issues

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Activity

Brandon Krebs updated the Link at 28 February 2023, 23:37
NoneThis issue relates to VMAX-188
Brandon Krebs updated the Summary at 7 February 2023, 22:14
[DW-VG4] Broken video image on preview search[DW-VG4] Broken video image on preview search *FIXED*
Brandon Krebs updated the Summary at 25 January 2023, 17:35
[DW-VG416] Broken video image on preview search[DW-VG4] Broken video image on preview search
External Share for Jira updated the Summary at 18 January 2023, 01:33
Broken video image on preview search[DW-VG416] Broken video image on preview search
Brandon Krebs updated the Resolution at 6 January 2023, 19:09
NoneDone
Brandon Krebs changed the Status at 6 January 2023, 19:09
In ProgressDone
David changed the Status at 5 January 2023, 19:33
To DoIn Progress
Sungho Ham updated the Component at 5 January 2023, 16:17
NoneVMAX IP G4
External Share for Jira deleted a Comment at 5 January 2023, 09:10
Gayoung Nam updated the Description at 4 January 2023, 23:53
* Found on 16CH (DW-VG416) Previous issue was broken images like below is happened on cameras exceeding 2MP and 1600x1600 resolution fisheye camera. But now it happens on 1M(1280x720), 5MP cameras, and fisheye cameras over 1600x1600. !image-20230104-233811.png|width=999,height=572! Also, below issue is happened with same condition on camera management menu of web. !image-20230104-235153.png|width=1112,height=737!* Found on 16CH (DW-VG416) Previous issue was broken images like below is happened on cameras exceeding 2MP and 1600x1600 resolution fisheye camera. (no.16 in v1.5.2.8 report) But now it happens on 1M(1280x720), 5MP cameras, and fisheye cameras over 1600x1600. !image-20230104-233811.png|width=999,height=572! Also, below issue is happened with same condition on camera management menu of web. !image-20230104-235153.png|width=1112,height=737!
Gayoung Nam updated the Link at 4 January 2023, 23:52
NoneThis issue relates to VMAX-5
Unknown User created the Issue at 4 January 2023, 23:52