Smart Web Viewer Live Monitoring page flashing (Chrome)

Description

Smart Web Viewer: v1.1.4.90 & v1.1.4.93

Models: DW-VA1G4 & DW-VG4

Chrome


After logging in, the live monitoring page flickers, and all functions except the top panel are unavailable.

Setup page → ok

QSG → ok

Manual → ok

FAQ → ok

Support → ok

Logout → ok

playback → not ok

Live → not ok

v1.1.4.90 https://screenrec.com/share/P4RecdC5Ts

v1.1.4.93 https://screenrec.com/share/WD9BS4jT6u

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Child issues

Linked work items

is duplicated by
Issue Type Icon VMAX-119 [DW-VG4] Web live monitoring page glitch *NOT REPRODUCIBLE* Priority: Medium Assignee:
Done

Activity

Brandon Krebs 6 April 2023, 15:58

Clearing cache and browser history did not fix it.

Resetting chrome to default solved it.

FOCUS_JH (jhjung@focushns.com) 6 April 2023, 07:03
Brandon Krebs 5 April 2023, 15:23

I have 2 PCs where it happens, but only in the Chrome browser.

FOCUS_JH 5 April 2023, 00:41

재현이 안됩니다.

혹시 특정 PC에서 그런것인지 확인 바랍니다.

동영상을 보았을때 브라우저의 Resize가 반복되는것 같습니다.

Brandon Krebs 30 March 2023, 17:58

Cleared browser data/cache symptom reproduced on both my test PCs using Chrome.