[DW-VG4] IVA EVENT of CPRO cameras does not work *FIXED*

Description

It usually happens after rebooting and it works again after exchanging channels.

And once, I saw it working after deleting video loss camera on the camera management menu.

Tested channel is ch15 and the symptoms found in video are as follows :

Symptoms

Each symptom disappears after channel exchange

(0:00~) There is no IVA EVENT button

1:06~

(0:08~) EVENT is not recognized even though I moved

1:15~

(0:25~) IVA OSD is not shown in IVA EVENT Log

1:30~

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Child issues

Linked work items

relates to
Issue Type Icon VMAX-128 [DW-VG4] IVA event button missing in camera setup *FIXED* Priority: Highest Assignee:
Done

Activity

David updated the Fix Version at 9 March 2023, 00:46
None → v1.5.3.6 - VMAX IP G4
Brandon Krebs updated the Summary at 6 March 2023, 17:45
[DW-VG4] IVA EVENT of CPRO cameras does not work → [DW-VG4] IVA EVENT of CPRO cameras does not work *FIXED*
Brandon Krebs updated the Resolution at 6 March 2023, 17:45
None → Done
Brandon Krebs changed the Status at 6 March 2023, 17:45
In Review → Done
Brandon Krebs changed the Status at 13 February 2023, 17:41
To Do → In Review
Gayoung Nam updated the Link at 7 February 2023, 22:08
None → This issue relates to VMAX-128
Unknown User created the Issue at 7 February 2023, 22:08