[DW-VG4]POE port gateway *NOT REPRODUCIBLE*

Description

  • Windows 10 OS

  • DW-VG49

  • Local Side Test

Network > POE Setting > Setup – changed the POE port gateway after the reboot the device did not change the IP scheme. There was no change it stayed on the previous 200.0.0.254 connection was still successful.

  1. Image 1 shows the change. The device rebooted successfully.

  2. Image 2 shows after the reboot the IP scheme did not change. Channel 3 displayed POE PLUGGED…

  3. Image 3 shows after about 5-10 mins channel 3 connected with the correct IP scheme.

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Child issues

Linked work items

Activity

FOCUS_JH 17 April 2023, 06:22

리부팅후 기다려 보셨나요.?

대부분 부팅후 이전 IP 정보를 보여주다가, 영상 연결되는 시점부터 변경된 IP 로 보여줍니다.

카메라별로 부팅시간에 차이가 있는듯 보이니..다음에도 동일증상 발생시 좀더 기다려 보십시요.

Gayoung Nam 12 April 2023, 23:51

같은 증상이 발생하여 추가로 전달드립니다. gateway 변경 후 재부팅했음에도 몇몇 카메라의 ip가 변경되지 않았습니다.

이후 다시 시도했을때는 재현되지않았습니다.

Brandon Krebs 31 January 2023, 22:03

Not reproducible.

FOCUS_JH (jhjung@focushns.com) 5 January 2023, 04:44
Brandon Krebs 4 January 2023, 21:54

This symptom could not be reproduced by the R&D team. All cameras are running DHCP. After Factory Default on the system, it functioned normally.

Also when I clocked out the issue remained, but when I came in this morning it resolved itself. I’m not sure why it took so long, but I have been testing on two DW-VG49 recorders with no issues.

Sungho Ham (sungho@digital-watchdog.com) 4 January 2023, 21:23