[VMAX PLUS] iOS motion event occured popup playback connection fail
Description
DW-VG49 F/W v1.5.3.7
DW VMAX PLUS v2.0.6
P2P connection with mobile nofitications enabled - When a motion event occurs during live monitoring, pop-up menu > VOD display > Playback is launched, but the video does not play. Error “There is no IP port information of the registered device.”
Navigated to Event page > “Connect Fail” error. > Launched VOD tried to select current time and date. > app crashed.
https://screenrec.com/share/yXUQceWgh2
This issue might of been caused by previous mobile notifications were setup via IP address. When I installed the update to the app I deleted the existing sites, but did not delete the mobile notifcation on the VMAX locally.
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Created: 12 April 2023, 16:23
Updated:
24 April 2023, 23:27