[BAY / DW-VG4 ] Hard reset camera caused connection/credential issues
Description
MODEL: DW-VG412 & DW-VG412
FW: BAY-1.5.4.3 & DW-VG4
LOCAL SIDE
After hard resetting the cameras DW-VG49, you will see a pop-up window asking for your camera credentials.
CAMERA SETUP > MAINTENANCE > RESET > HARD RESET - When the camera comes back online, it will try to connect.... However, video is lost. The camera does not prompt for a password - If multiple cameras are hard reset, you must manually enter the password for each camera.
Video Ex. https://screenrec.com/share/deq8hDYrln
**Some models the password defaulted to admin. The CHs that have the connection issue have the previous Admin1234! password saved.
Attachments
Child issues
Linked work items
relates to
VMAX-418
[BAY / DW-VG4] Network bandwidth too high
![Assignee:]()
VMAX-420
[DW-VG4] Additional manual information
![Assignee:]()
VMAX-418
[BAY / DW-VG4] Network bandwidth too high
Done
VMAX-420
[DW-VG4] Additional manual information
In Progress
Activity
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Details
Priority
Medium
Created: 6 September 2023, 18:57
Updated:
12 September 2023, 15:26
메뉴얼 추가 내용은 별도로 요청 하시기 바랍니다.
Camera setup > maintenance - missing from IP G4 manual the information below would be great to add
Is there a description of all the features on the maintenance page that can be added to the manual?
NON-ISSUE.
PoE 에 연결된 카메라를 Factory Default 하더라도, 이전 PoE 연결정보(Account) 를 저장하고 있기 때문에 변경된 Password로 자동으로 연결되지 않습니다.
따라서 C-PRO Camera 는 Hard Reset 후 카메라 등록정보에서 카메라 를 삭제후 재연결해주면 자동으로 password( !A+NVR LAN MAC(소문자)) 를 변경해주면서 연결될것입니다.
TVT Camera 일 경우에는 자동으로 Password를 변경해 주지 않습니다.