VMAX-Focus @ Board share Issue Type Icon VMAX-582

[DW-VP] watchdog reboot occured

Description

DW-VP12 v1.5.5.7

WEB

C3 CMS 1.1.4.85 Update 2

Watchdog reboot occurred - I was trying to connect on C3. I added a new site and tried to view live monitoring. There was no video (not connected?) I checked and C3 CMS needed an upgrade. I downloaded the file and the VP rebooted. I attached the logs.

  • This occurred while testing the 2-way audio.

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Child issues

Linked work items

relates to
Issue Type Icon VMAX-583 [DW-VP] Watchdog reboot occurred during sensor alarm test Priority: Medium Assignee:
Done

Activity

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Brandon Krebs updated the Resolution at 18 March 2025, 16:20
None → Done
Brandon Krebs changed the Status at 18 March 2025, 16:20
In Review → Done
Brandon Krebs updated the Link at 8 January 2025, 21:55
None → This issue relates to VMAX-583
FOCUS_JH updated the Rank at 7 January 2025, 06:26
None → Ranked higher
FOCUS_JH changed the Status at 7 January 2025, 06:26
To Do → In Review
Brandon Krebs updated the Description at 7 January 2025, 00:36
DW-VP12 v1.5.5.7 WEB C3 CMS 1.1.4.85 Update 2 ---- Watchdog reboot occurred - I was trying to connect on C3. I added a new site and tried to view live monitoring. There was no video (not connected?) I checked and C3 CMS needed an upgrade. I downloaded the file and the VP rebooted. I attached the logs. [^(watchdog-rebootipg3)export_log.csv] * This occurred while testing the 2-way audio. It was not working before the reboot occurred. !image-20250107-002819.png|width=378,height=340,alt="image-20250107-002819.png"! → DW-VP12 v1.5.5.7 WEB C3 CMS 1.1.4.85 Update 2 ---- Watchdog reboot occurred - I was trying to connect on C3. I added a new site and tried to view live monitoring. There was no video (not connected?) I checked and C3 CMS needed an upgrade. I downloaded the file and the VP rebooted. I attached the logs. [^(watchdog-rebootipg3)export_log.csv] * This occurred while testing the 2-way audio. !image-20250107-002819.png|width=378,height=340,alt="image-20250107-002819.png"!
Brandon Krebs updated the Description at 7 January 2025, 00:36
DW-VP12 v1.5.5.7 WEB C3 CMS 1.1.4.85 Update 2 ---- Watchdog reboot occurred - I was trying to connect on C3. I added a new site and tried to view live monitoring. There was no video (not connected?) I checked and C3 CMS needed an upgrade. I downloaded the file and the VP rebooted. I attached the logs. [^(watchdog-rebootipg3)export_log.csv] * did not reproduce. !image-20250107-002819.png|width=378,height=340,alt="image-20250107-002819.png"! → DW-VP12 v1.5.5.7 WEB C3 CMS 1.1.4.85 Update 2 ---- Watchdog reboot occurred - I was trying to connect on C3. I added a new site and tried to view live monitoring. There was no video (not connected?) I checked and C3 CMS needed an upgrade. I downloaded the file and the VP rebooted. I attached the logs. [^(watchdog-rebootipg3)export_log.csv] * This occurred while testing the 2-way audio. It was not working before the reboot occurred. !image-20250107-002819.png|width=378,height=340,alt="image-20250107-002819.png"!
Unknown User created the Issue at 7 January 2025, 00:30

Details

Priority

Priority: MediumMedium
Created: 7 January 2025, 00:30 Updated: 18 March 2025, 16:20