[Recorders] Auth fail scenario

Description

stella 2.0.72-3

org id: E0005589

DW-VP09 (ip g3) & DW-VG49 1.5.5.7 & DW-VA1G4 1.0.13.8


  1. Create a User on VMAX:

    • On the VMAX system, create a new user account.

    • Use an email address as the username.

    • Ensure this user is not associated with an organization (ORG).

  2. Create a User on myDW:

    • On the myDW platform, create a new user account.

    • Use the same email address that was used in Step 1.

  3. Login to myDW:

    • Log in to myDW using the newly created account.

    • Click on the recorder's web link.

Result: Auth Failed! through weblink.

pf site and direct IP connection is okay.

If the user is already a member of the myDW organization that the recorder is registered to, then the NVR will prevent the creation of a new user with the same credentials.

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Child issues

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Activity

FOCUS_JH 17 January 2025, 01:58

내용 확인 했습니다. > 연구소에 전달.

Paul S. Kim 16 January 2025, 08:48

@FOCUS_JH (CC: @David @Gayoung Nam )해당 이슈 관련하여 myDW(and Agent) 에서 해결 방안이 없어서 VMAX 에 요청드립니다. @이 포함된 특수 문자나 이메일 형식은 Local type 으로 User 추가 시 추가가 되지 않게 Error 발생을 추가 요청 드립니다.
부탁 드립니다.
*현재 Spectrum도 Local type은 이메일 형식의 user id를 불허하고 있습니다.

Paul S. Kim 16 January 2025, 08:38

@Brandon Krebs transfer to VMAX Series

Paul S. Kim 16 January 2025, 02:00

@Greg(Sungwon) Kim (CC@Elen Lee ) 성원님. 기존 Local 에 등록된 User(email) 가 있는지 check 하고 있다면, update하나요? 무시하나요? 그냥 add 하면 자동 update 가 되나요?