VMAX-Focus @ Board share Issue Type Icon VMAX-586

[Recorders] Auth fail scenario

Description

stella 2.0.72-3

org id: E0005589

DW-VP09 (ip g3) & DW-VG49 1.5.5.7 & DW-VA1G4 1.0.13.8

  1. Create a User on VMAX:

    • On the VMAX system, create a new user account.

    • Use an email address as the username.

    • Ensure this user is not associated with an organization (ORG).

  2. Create a User on myDW:

    • On the myDW platform, create a new user account.

    • Use the same email address that was used in Step 1.

  3. Login to myDW:

    • Log in to myDW using the newly created account.

    • Click on the recorder's web link.

Result: Auth Failed! through weblink.

pf site and direct IP connection is okay.

If the user is already a member of the myDW organization that the recorder is registered to, then the NVR will prevent the creation of a new user with the same credentials.

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Child issues

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Activity

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FOCUS_JH updated the Rank at 17 January 2025, 02:00
None → Ranked higher
FOCUS_JH changed the Status at 17 January 2025, 02:00
To Do → In Progress
Paul S. Kim changed the Assignee at 16 January 2025, 08:40
Paul S. Kim updated the Component at 16 January 2025, 08:39
None → VMAX A1 G4
Paul S. Kim updated the Component at 16 January 2025, 08:39
None → VMAX IP G4
Paul S. Kim deleted a Component at 16 January 2025, 08:39
Paul S. Kim updated the Key at 16 January 2025, 08:39
RND-2003 → VMAX-586
Paul S. Kim updated the Project at 16 January 2025, 08:39
R&D ISSUEs → VMAX Series
Paul S. Kim changed the Status at 16 January 2025, 08:39
Open → To Do
Paul S. Kim changed the Assignee at 16 January 2025, 02:01
Paul S. Kim → Greg(Sungwon) Kim
Paul S. Kim changed the Priority at 16 January 2025, 02:01
Medium → Low
Brandon Krebs updated the Description at 15 January 2025, 23:55
stella 2.0.72-3 org id: E0005589 DW-VP09 (ip g3) & DW-VG49 1.5.5.7 ---- # *Create a User on VMAX*: #* On the VMAX system, create a new user account. #* Use an email address as the username. #* Ensure this user is *not associated with an organization (ORG)*. # *Create a User on myDW*: #* On the myDW platform, create a new user account. #* Use the *same email address* that was used in Step 1. # *Login to myDW*: #* Log in to myDW using the newly created account. #* Click on the *recorder's web link*. Result: Auth Failed! through weblink. !image-20250115-230709.png|width=1920,height=1033,alt="image-20250115-230709.png"! !auth fail.mp4|width=1920,height=1038,alt="auth fail.mp4"! pf site and direct IP connection is okay. {panel:bgColor=#fffae6} If the user is already a member of the myDW organization that the recorder is registered to, then the NVR will prevent the creation of a new user with the same credentials. {panel} !image-20250115-235252.png|width=1911,height=1029,alt="image-20250115-235252.png"! → stella 2.0.72-3 org id: E0005589 DW-VP09 (ip g3) & DW-VG49 1.5.5.7 & DW-VA1G4 1.0.13.8 ---- # *Create a User on VMAX*: #* On the VMAX system, create a new user account. #* Use an email address as the username. #* Ensure this user is *not associated with an organization (ORG)*. # *Create a User on myDW*: #* On the myDW platform, create a new user account. #* Use the *same email address* that was used in Step 1. # *Login to myDW*: #* Log in to myDW using the newly created account. #* Click on the *recorder's web link*. Result: Auth Failed! through weblink. !image-20250115-230709.png|width=1920,height=1033,alt="image-20250115-230709.png"! !auth fail.mp4|width=1920,height=1038,alt="auth fail.mp4"! pf site and direct IP connection is okay. {panel:bgColor=#fffae6} If the user is already a member of the myDW organization that the recorder is registered to, then the NVR will prevent the creation of a new user with the same credentials. {panel} !image-20250115-235252.png|width=1911,height=1029,alt="image-20250115-235252.png"!
Brandon Krebs updated the Description at 15 January 2025, 23:55
stella 2.0.72-3 org id: E0005589 DW-VP09 (ip g3) & DW-VG49 1.5.5.7 ---- # *Create a User on VMAX*: #* On the VMAX system, create a new user account. #* Use an email address as the username. #* Ensure this user is *not associated with an organization (ORG)*. # *Create a User on myDW*: #* On the myDW platform, create a new user account. #* Use the *same email address* that was used in Step 1. # *Login to myDW*: #* Log in to myDW using the newly created account. #* Click on the *recorder's web link*. Result: Auth Failed! through weblink. !image-20250115-230709.png|width=1920,height=1033,alt="image-20250115-230709.png"! !auth fail.mp4|width=1920,height=1038,alt="auth fail.mp4"! pf site and direct IP connection is okay. {panel:bgColor=#fffae6} If the user is already a member of the myDW org the recorder is registered to then it will now allow the user to be created. {panel} !image-20250115-235252.png|width=1911,height=1029,alt="image-20250115-235252.png"! → stella 2.0.72-3 org id: E0005589 DW-VP09 (ip g3) & DW-VG49 1.5.5.7 ---- # *Create a User on VMAX*: #* On the VMAX system, create a new user account. #* Use an email address as the username. #* Ensure this user is *not associated with an organization (ORG)*. # *Create a User on myDW*: #* On the myDW platform, create a new user account. #* Use the *same email address* that was used in Step 1. # *Login to myDW*: #* Log in to myDW using the newly created account. #* Click on the *recorder's web link*. Result: Auth Failed! through weblink. !image-20250115-230709.png|width=1920,height=1033,alt="image-20250115-230709.png"! !auth fail.mp4|width=1920,height=1038,alt="auth fail.mp4"! pf site and direct IP connection is okay. {panel:bgColor=#fffae6} If the user is already a member of the myDW organization that the recorder is registered to, then the NVR will prevent the creation of a new user with the same credentials. {panel} !image-20250115-235252.png|width=1911,height=1029,alt="image-20250115-235252.png"!
Brandon Krebs updated the Description at 15 January 2025, 23:54
stella 2.0.72-3 org id: E0005589 DW-VP09 (ip g3) & DW-VG49 1.5.5.7 ---- # *Create a User on VMAX*: #* On the VMAX system, create a new user account. #* Use an email address as the username. #* Ensure this user is *not associated with an organization (ORG)*. # *Create a User on myDW*: #* On the myDW platform, create a new user account. #* Use the *same email address* that was used in Step 1. # *Login to myDW*: #* Log in to myDW using the newly created account. #* Click on the *recorder's web link*. Result: Auth Failed! through weblink. !image-20250115-230709.png|width=1920,height=1033,alt="image-20250115-230709.png"! !auth fail.mp4|width=1920,height=1038,alt="auth fail.mp4"! pf site and direct IP connection is okay. → stella 2.0.72-3 org id: E0005589 DW-VP09 (ip g3) & DW-VG49 1.5.5.7 ---- # *Create a User on VMAX*: #* On the VMAX system, create a new user account. #* Use an email address as the username. #* Ensure this user is *not associated with an organization (ORG)*. # *Create a User on myDW*: #* On the myDW platform, create a new user account. #* Use the *same email address* that was used in Step 1. # *Login to myDW*: #* Log in to myDW using the newly created account. #* Click on the *recorder's web link*. Result: Auth Failed! through weblink. !image-20250115-230709.png|width=1920,height=1033,alt="image-20250115-230709.png"! !auth fail.mp4|width=1920,height=1038,alt="auth fail.mp4"! pf site and direct IP connection is okay. {panel:bgColor=#fffae6} If the user is already a member of the myDW org the recorder is registered to then it will now allow the user to be created. {panel} !image-20250115-235252.png|width=1911,height=1029,alt="image-20250115-235252.png"!
Brandon Krebs updated the Description at 15 January 2025, 23:51
stella 2.0.72-3 org id: E0005589 DW-VP09 (ip g3) 1.5.5.7 ---- # *Create a User on VMAX*: #* On the VMAX system, create a new user account. #* Use an email address as the username. #* Ensure this user is *not associated with an organization (ORG)*. # *Create a User on myDW*: #* On the myDW platform, create a new user account. #* Use the *same email address* that was used in Step 1. # *Login to myDW*: #* Log in to myDW using the newly created account. #* Click on the *recorder's web link*. Result: Auth Failed! through weblink. !image-20250115-230709.png|width=1920,height=1033,alt="image-20250115-230709.png"! !auth fail.mp4|width=1920,height=1038,alt="auth fail.mp4"! pf site and direct IP connection is okay. → stella 2.0.72-3 org id: E0005589 DW-VP09 (ip g3) & DW-VG49 1.5.5.7 ---- # *Create a User on VMAX*: #* On the VMAX system, create a new user account. #* Use an email address as the username. #* Ensure this user is *not associated with an organization (ORG)*. # *Create a User on myDW*: #* On the myDW platform, create a new user account. #* Use the *same email address* that was used in Step 1. # *Login to myDW*: #* Log in to myDW using the newly created account. #* Click on the *recorder's web link*. Result: Auth Failed! through weblink. !image-20250115-230709.png|width=1920,height=1033,alt="image-20250115-230709.png"! !auth fail.mp4|width=1920,height=1038,alt="auth fail.mp4"! pf site and direct IP connection is okay.
Unknown User created the Issue at 15 January 2025, 23:32

Details

Priority

Priority: LowLow
Created: 15 January 2025, 23:32 Updated: 17 January 2025, 02:00