[REPORTS] VMAX A1 Health Report Remote User List Empty

Description

stella - 2.0.73-3

production - 2.0.72-5

vmax a1 g4 fw: 1.0.12.24 & 1.0.13.8


Summary: The remote user list in the health report appears empty. There is no data to display/

[ Analysis ]

NVR이 아닌 DVR 장비에서 다음 현상이 발생하고 있습니다.

Following issue is occurring only in DVRs, not NVRs.

장비의 UI에서 system log를 조회하면 2건의 로그인 기록이 조회되지만,

/api/getEvents API를 호출하면 logInOut 이벤트가 누락되어 있습니다.

(그 주변 시간대의 다른 event는 API에서도 잘 리턴되고 있습니다.)

There are two Log-in events shown in the event log list, when looked up with the UI of the recorder.

However, the “logInOut” events are not included when event logs are collected with /api/getEvents REST API.

(Other events around that time are returned correctly.)

eventType=logInOut 필터를 주었을 때에는 시간 범위를 아무리 넓게 해도(000 ~ 현재 시간)

event가 빈 array로 리턴됩니다.

When “eventType=logInOut” filter is added, only an empty array is returned,

regardless of how long period is given.

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