[DW-VA1G4]PATHFINDER when the session extend timer hits 0. The message keeps popping up without extending session.

Description

F/W: v1.0.8.0

MODEL: DW-VA1G44xT


The longer the session is open the more chance of this symptom occurring. When the alert session extend message is about to hit 0 extending the session does not function properly. Once clicked the message disappears and will continue to pop up until relogin.

Please view the video link for reference: https://screenrec.com/share/mP9Wawscxb

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Child issues

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Activity

Brandon Krebs 13 March 2023, 18:30

Could not reproduce.

FOCUS_JH (jhjung@focushns.com) 13 March 2023, 02:53
David 1 March 2023, 18:32

still we have same issue.

FOCUS_JH (jhjung@focushns.com) 15 February 2023, 05:20
FOCUS_JH (jhjung@focushns.com) 27 January 2023, 07:20

Sesstion Extend 버튼을 눌러도 계속 팝업창이 뜨는 이유가 아무래도 P2P 연결이 끊어진 상태라서 그런것 같습니다.
> 개선가능한지 연구소에 검토 요청 하겠습니다.

David 27 January 2023, 01:05

왜? 팝업창이 들어가서 Log out 한다는 메시지가 나오는건지요? 왜 이런 기능이 들어간 상황인지 기능 설명 부탁드립니다. P2P 접속에 현재 시간 제한 같은걸 적용한 내용이 없는것으로 알고 있습니다.

Brandon Krebs 26 January 2023, 16:37

This symptom may occur if the webpage is open in the background? I had the webpage open for ~5-10mins. https://screenrec.com/share/X3QIErjTc1


Or if the extended session is used more than once?

jhjung (jhjung@focushns.com) 26 January 2023, 09:36