VMAX-618
[DW-VP / VG4] Camera skips 5 seconds every day at midnight *not reproduced*
Description
Reported By: Customer
Environment: *waiting for answer
Description:
A customer has reported that the camera consistently skips 5 seconds of video every day at exactly 00:00:00 (midnight). This issue results in a brief gap in the recorded footage.
Recording mode: Continuous+motion
View the camera OSD in the video below:
Would this be related to NTP settings?
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Priority
Medium
Created: 23 April 2025, 22:37
Updated:
7 May 2025, 19:16
Tech support did not provide any additional details. We can close this ticket and reopen it if this problem is reproduced. Thank you for reviewing!
추가로 확인된 내용이 있습니까?
I was unable to reproduce the symptom. I believe it may be related to a third-party camera, but I wanted to check with you to confirm.
위 증상이 NVR에서 발생하는 증상인가요?
계속 확인중인데..재현이 안됩니다