VMAX-618
[DW-VP / VG4] Camera skips 5 seconds every day at midnight *not reproduced*
Description
Reported By: Customer
Environment: *waiting for answer
Description:
A customer has reported that the camera consistently skips 5 seconds of video every day at exactly 00:00:00 (midnight). This issue results in a brief gap in the recorded footage.
Recording mode: Continuous+motion
View the camera OSD in the video below:
Would this be related to NTP settings?
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Brandon Krebs
updated the
Summary
at
7 May 2025, 19:16
[DW-VP / VG4] Camera skips 5 seconds every day at midnight
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[DW-VP / VG4] Camera skips 5 seconds every day at midnight *not reproduced*
Brandon Krebs
updated the
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at
7 May 2025, 19:16
None
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Done
Brandon Krebs
changed the
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at
7 May 2025, 19:16
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FOCUS_JH
updated the
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at
7 May 2025, 07:06
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FOCUS_JH
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7 May 2025, 07:06
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Brandon Krebs
updated the
Description
at
23 April 2025, 23:48
*Reported By:* Customer
*Environment:* **_waiting for answer_*
*Description:*
A customer has reported that the camera consistently skips 5 seconds of video every day at exactly *00:00:00 (midnight)*. This issue results in a brief gap in the recorded footage.
Recording mode: Continuous+motion
View the camera OSD in the video below:
[^20250421092405tsp869354938.avi]
→
*Reported By:* Customer
*Environment:* **_waiting for answer_*
*Description:*
A customer has reported that the camera consistently skips 5 seconds of video every day at exactly *00:00:00 (midnight)*. This issue results in a brief gap in the recorded footage.
Recording mode: Continuous+motion
View the camera OSD in the video below:
[^20250421092405tsp869354938.avi]
Would this be related to NTP settings?
Unknown User
created the
Issue
at
23 April 2025, 22:37
Details
Priority
Medium
Created: 23 April 2025, 22:37
Updated:
7 May 2025, 19:16