[DW-VP12 | DW-VG4] Unable to change division after using drag-and-drop in 4 or 9 division modes *current spec, no change required*

Description

DW-VG412 & DW-VG416 - 1.5.6.1

DW-VP12 & DW-VP16 - 1.5.6.1


Summary:
When the display division mode is set to 4 or 9, and the user configures cameras using the drag-and-drop method, it becomes impossible to change the division mode afterward. The user must exit the current screen and manually switch the division mode from the main interface.


Steps to Reproduce:

  1. Set the display division mode to 4 or 9.

  2. Use drag-and-drop to assign cameras to the layout.

  3. Attempt to change the division mode to 12.


Expected Behavior:
Similar if left in Division 1CH. The screen should automatically adjust to display all CHs.

Attachments

Upload attachments

Drop your files to upload

(Max file size: 1.00 GiB)

Uploading...
(Template) Current File Name (1 / 7) 123KB / 2.1MB
(Template) File Name 123KB / 2.1MB
Upload completed. Click here to reload the page.

Child issues

Linked work items

Activity

Brandon Krebs updated the Summary at 27 May 2025, 16:02
[DW-VP12 | DW-VG4] Unable to change division after using drag-and-drop in 4 or 9 division modes → [DW-VP12 | DW-VG4] Unable to change division after using drag-and-drop in 4 or 9 division modes *current spec, no change required*
Brandon Krebs updated the Resolution at 27 May 2025, 16:01
None → Done
Brandon Krebs changed the Status at 27 May 2025, 16:01
In Review → Done
FOCUS_JH updated the Rank at 16 May 2025, 05:45
None → Ranked higher
FOCUS_JH changed the Status at 16 May 2025, 05:45
To Do → In Review
Brandon Krebs changed the Priority at 14 May 2025, 23:50
Medium → Low
Brandon Krebs updated the Description at 14 May 2025, 22:50
DW-VG412 & DW-VG416 - 1.5.6.1 DW-VP12 & DW-VP16 - 1.5.6.1 ---- *Summary:* When the display division mode is set to *4* or *9*, and the user configures cameras using the *drag-and-drop* method, it becomes *impossible to change the division mode* afterward. The user must exit the current screen and manually switch the division mode from the main interface. ---- *Steps to Reproduce:* # Set the display division mode to *4* or *9*. # Use *drag-and-drop* to assign cameras to the layout. # Attempt to change the division mode to 12. ---- *Expected Behavior:* Similar if left in Division 1CH. The screen should automatically adjust to display all CHs. → DW-VG412 & DW-VG416 - 1.5.6.1 DW-VP12 & DW-VP16 - 1.5.6.1 ---- *Summary:* When the display division mode is set to *4* or *9*, and the user configures cameras using the *drag-and-drop* method, it becomes *impossible to change the division mode* afterward. The user must exit the current screen and manually switch the division mode from the main interface. ---- *Steps to Reproduce:* # Set the display division mode to *4* or *9*. # Use *drag-and-drop* to assign cameras to the layout. # Attempt to change the division mode to 12. ---- *Expected Behavior:* Similar if left in Division 1CH. The screen should automatically adjust to display all CHs. !IMG_0194.MOV|width=1920,height=1080,alt="IMG_0194.MOV"!
Unknown User created the Issue at 14 May 2025, 22:48