[PF] FW Upgrade fails to complete installation
Description
fw: 1.0.1.67
pf.mydw.cloud / smartwebviewer - Version 1.2.5.16
Summary: During a firmware upgrade attempt via the PF.MYDW.CLOUD, the process initiates normally. The firmware upload completes successfully as indicated by the progress/status indicator. However, the installation phase does not proceed or complete. The writing status remains in “wait a moment..” state without any further progress or confirmation message.
Steps to Reproduce:
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Access the PF.MYDW.CLOUD.
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Navigate to the firmware upgrade section.
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Select and upload firmware file.
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Observe that the upload reaches 100%.
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Wait for the installation to complete.
eventually, this message was displayed.
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Can’t link the work item VMAX-627 to itself.
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Created: 23 May 2025, 16:57
Updated:
26 May 2025, 06:52
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