[PF] FW Upgrade fails to complete installation

Description

fw: 1.0.1.67

pf.mydw.cloud / smartwebviewer - Version 1.2.5.16


Summary: During a firmware upgrade attempt via the PF.MYDW.CLOUD, the process initiates normally. The firmware upload completes successfully as indicated by the progress/status indicator. However, the installation phase does not proceed or complete. The writing status remains in “wait a moment..” state without any further progress or confirmation message.

Steps to Reproduce:

  1. Access the PF.MYDW.CLOUD.

  2. Navigate to the firmware upgrade section.

  3. Select and upload firmware file.

  4. Observe that the upload reaches 100%.

  5. Wait for the installation to complete.

eventually, this message was displayed.

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FOCUS_JH 26 May 2025, 06:51

증상확인됨 > 연구소에 내용 전달하겠습니다.

>IP 로는 정상 업그레이드됨

>FDR-3100(G4) 시리즈는 pf 업그레이드 정상