[DW-VA1P4] Local menu access requires password on 4CH device only *no change required*

Description

DW-VA1P4 1.0.1.67

LOCAL SIDE


Summary:
When accessing the local menu on the 4CH DVR unit, the system prompts for a password every time the menu is clicked, even if logged in as Admin. This behavior is inconsistent with the 8CH and 16CH models, which do not require password entry for local menu access.

Result: Previously, when deploying the G4 DVR, we experienced an issue after upgrading to the MyDW Cloud firmware and registering both the MyDW Cloud user and the local DVR user. When downgrading back to the standard firmware, the same issue occurred, which led us to request a factory reset.

Since this issue may happen again even if you re-upgrade to the MyDW Cloud firmware in the current state, please perform a factory reset before proceeding.

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Brandon Krebs 28 May 2025, 15:09

@FOCUS_JH Thank you for the explanation. Yes, after factory default, it was fixed.

FOCUS_JH 26 May 2025, 06:57

이전에 G4 DVR 배포시 MyDW cloud FW 업그레이드후 MyDW Cloud User 와 DVR local User 등록하고 ..일반 FW로 다운그레이드시 해당 증상이 있어 공장 초기화 요청한 적이 있습니다.

그 상태에서 다시 MyDW Cloud FW 업그레이드를 다시 한다하더라도 동일하게 증상이 나올수 있는 만큼 공장 초기화후 확인 부탁드립니다.