[DW-VA1G4] E-mail Notify not working

Description

VA1G44xT | F/W: 1.0.13.11

Summary: VMAX e-mail test is giving “e-mail test success” message locally with the following configuration but I am not getting any email test alerts.

Checked on smtper.net to see if I was able to get e-mail notifications and the test on was successful:

Also tried to default the VMAX but same result; e-mail test success locally but no e-mail is received.

Additionally, sending an e-mail from the health check shows “e-mail has been sent” message but no e-mail is received either.

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image-20251013-052948.png 2025-10-13 05:33 14.9 KiB

image-20251010-010245.png 2025-10-10 01:10 70.9 KiB

image-20251010-010548.png 2025-10-10 01:10 59.0 KiB

image-20251002-232741.png 2025-10-02 23:34 135 KiB

image-20251002-232811.png 2025-10-02 23:34 29.5 KiB

image-20251002-232553.png 2025-10-02 23:34 47.3 KiB

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Created: 2 October 2025, 23:34 Updated: 13 October 2025, 05:33

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