VMAX-99
[DW-VA1G4]Changing Quick Setup configuration watchdog reboot happened. *Fixed*
Description
F/W: 1.0.8.0
Model: DW-VA1G48xT
RECORD > QUICK SETUP - Changing the resolution and FPS on Local side and Browser side. The Browser side caused a Watchdog Reboot x6.
Local side - The system would reboot and stay online long enough to let me login and the reboot again. I was able to be quick enough to export the system log file.
The following image is from the system log:
Check the below drop down for possible scenario to reproduce the Watchdog reboot.
REPRODUCED LITE[on] and quick setup configuration with max settings.
No F/W recovery was needed. The system stays online long enough to turn off Quick Setup option. When off the watchdog reboot no longer happens.
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Created: 30 January 2023, 21:37
Updated:
1 March 2023, 21:17
Confirmed fix v1.0.9.0
변경된 시나리오.
> Lite Mode ON 과 Quick Setup 은 동시 사용 불가 - 둘중에 하나라도 설정되어있으면 반대편 한쪽 설정은 설정불가(비활성화)
> FW Upgrade전 Lite Mode On 과 Quick Setup 이 같이 설정되어있는 경우 둘다 설정 불가하니.반드시 Factory Default 가 필요함.
(조건1) 2MP/4MP/5MP/4K Camera(Lite Mode Off) 연결된 상태.
> Local Quick Setup All Resolution / 10~30fps / Schedule M or C+M or M+S 로 변경시 (1fps Mode 상관없음..) 특이사항 없음.
> RemoteSetup Quick Setup ALL Resolution / 10~30fps / Schedule M or C+M or M+S 로 변경시 (1fps Mode 상관없음..) 특이사항 없음.
(조건2) 4MP/5MP/4K Camera (Lite Mode ON) 연결된 상태
> Quick Setup > 설정불가하게 수정됨.
I was able to reproduce the issue.
Factory defaulted system
changed display resolution to 1920*1080
enabled LITE[on] all available cameras
enabled quick setup record on max settings w/ continuous + motion
watchdog reboot occurred
disconnected 4k camera
watchdog reboot stopped
Connected 4k camera back
watchdog reboot ocurred ~3-5 mins after
Kayley informed me that the 16CH had no issue.
During the following tests symptom was not reproducible.
Without 4K Camera
Removed the 4k Camera in 7CH.
Rebooted the system.
Enabled LITE[ON]
Enabled Quick Setup on highest configuration settings
There was no issue.
With 4K Camera:
Factory Defaulted system
Added 4K camera in 7CH
Enabled LITE[ON]
Enabled Quick Setup on highest configuration settings
There was no issue
I confirmed on the browser side: the resolution did not try to force the quick setup configuration. The recording for all channels but 4/7CH was 1280 x 720. The 4/7CH was 1920 x 1080.
Could not reproduce on DW-VA1G44xT