Parks Citizen Engagement - Phase 2: State Parks Campground Reservations
Description
Adoption of multiple services from Tyler Technologies Recreation Dynamics platform for management of various customer engagement. For specifics of this phase - see attached SOW Oct 17, 2025.
Problem Statement
Parks, Forests and Historic Sites has lacked technical platforms and capability for multiple high volume customer engagement areas. Ad-hoc solutions that do exist remain disconnected and not optimal.
Project Justification
A single provider with broad off-the-shelf modules and features brings advantages of minimal build effort, integration/interconnection, customer consistency and economies of scale.
Estimated Transactions
None
Components
Customer Relationship Management (CRM)DEP Website/DEPNet
Target Rollout Date
None
Target Rollout Date Reason
None
Linked work items
relates to
IPTD-628
Parks Citizen Engagement - Phase 3: State Parks Marina Reservations
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IPTD-625
Parks Citizen Engagement - Phase 1A: State Forestry Online E Commerce Store
![Assignee:]()
IPTD-626
Parks Citizen Engagement -Phase 1B: State Parks- Facilities, Activities, Merchandise/Inventory Management
![Assignee:]()
IPTD-628
Parks Citizen Engagement - Phase 3: State Parks Marina Reservations
Planning
IPTD-625
Parks Citizen Engagement - Phase 1A: State Forestry Online E Commerce Store
Active
IPTD-626
Parks Citizen Engagement -Phase 1B: State Parks- Facilities, Activities, Merchandise/Inventory Management
Planning
Activity
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