IPTD-396
SimpliGov - EEO Case Management system w/online complaint form
Description
This project will develop a system that will capture a complaint digitally and route it for appropriate review and processing, including added records to be stored with each case through to resolution. SimpliGov will be evaluated for fitness to the process. Initial attachments include current complaint form and tracking spreadsheet info (headers only).
The Program would also like to be able to pull reports from the data (ex. How many cases were substantiated, how many concerned each of the protected categories, how many were in each program area, etc).
Problem Statement
EEO complaints contain sensitive information requiring in-person and paper-based documentation and manual processes that email may not serve effectively or securely. The lack of a secure system introduces waste and delays.
Project Justification
A secure and automated system would speed resolution of sensitive issues and save limited resources in its administration.
Created
12 December 2023, 17:35
Target Rollout Date
None
Target Rollout Date Reason
None
Updated
20 February 2026, 12:45
Activity
Show:
While this is still in testing/development phase several changes have been made to the form to better reflect the process.
The changes have not deviated from the original request but are enhancements to the form itself.
Once these changes are completed and tested we should be bale to start looking at moving to production but this will take a little bit more time.
Project was moved into testing yesterday 9-23-25.
Waiting for testing results and feedback.
Paused. The process itself is being overhauled. Waiting for word from Rohini.
This flow is ready to be seen and critiqued.
Sent several emails to Rohini Gandhi but never received a response.
Waiting for response from Project Owner.