The global view URL address of trial version of the app is different than regular version address.

However, the variable {{{ pendingApprovalsLink }}} used in Email notifications always provides standard version URL, and thus the link does not work for users on trial (points to 404 Not Found page).

Note: Both Jira and Confluence versions are affected.

Jira

Link correct for trial version: https://<site>.atlassian.net/jira/apps/25c57949-6245-4d56-956a-f892ec73aa50/74147a16-b497-4ff5-af3a-14395d557056

Actual link in the notification: https://<site>.atlassian.net/jira/apps/25c57949-6245-4d56-956a-f892ec73aa50/d1bbdb0f-b0c3-4a62-a250-b7fcc6c75e81?ap-view=approvals

Confluence

Link correct for trial version: https://<site>.atlassian.net/wiki/apps/65eb4140-1689-4b11-83f5-f09c827ee596/dfe97fc3-32d0-4227-b5e2-7e68c764893f/global

Actual link in the notification: https://<site>.atlassian.net/wiki/apps/65eb4140-1689-4b11-83f5-f09c827ee596/487ccc13-bca1-44db-89f2-703c89492848/global?ap-view=approvals