Integrate the Jira Service Management approval history into External Share by fetching data from the REST API endpoint:
GET /rest/servicedeskapi/request/{issueIdOrKey}/approval.

Display the approval history under the activity tab next to comments, work logs, and changelog.

Media

Display of approval history on JSM depicted above.

Accepted criteria

• Display the approval history effectively within External Share under the activity tab.

• Ensure the approval history is positioned correctly alongside comments, work logs, and changelog.