Internal comments added on External cannot be deleted on Shared Page
Description
Internal comments added on External cannot be deleted on Shared Page.
Observation:
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Delete pop-up can be canceled
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Internal comment disappear on reloading the page
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Add Internal comment button appears bright when Reply to customer is also enabled
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Internal comments can be deleted correctly when Add/View public comments is enabled
Steps to Reproduce:
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Create a share on any JSM project
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Enable the "Add internal comments" option.
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Navigate to Comments > Add content > Click on Add Internal comment button
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Delete comment
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Observe Comment cannot be deleted
Expected result
Comment should be deleted or Page should refresh on adding internal comment on shared page.
Actual result
Internal comments added on External cannot be deleted on Shared Page.
Released
Details
Priority
Created: 24 August 2023, 09:52
Updated:
26 September 2023, 13:11